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Slack

Team messaging platform with channels, integrations and search

🔶 Elevated Risk · Score 2.35/5
Product Details
Vendor
🇺🇸 Salesforce, Inc.
HQ Country
🇺🇸 US
Risk Level
🔶 Elevated
Open Source
No
Data Portability
Full
Self-Hosted
No
Hosting & Jurisdiction
Data Residency
🏳️ EU/EEA
Jurisdiction Exposure
🇺🇸 US

Cloud-only. EU data residency available but US jurisdiction applies via Salesforce.

NDSI Assessment
2.4 / 5.0 risk score
v1.0 · 2025-12-01

⚠️ Jurisdiction Risk

This product is subject to foreign jurisdiction (US), which may allow foreign authorities to compel data disclosure.

Key Concerns

  • Owned by Salesforce (CLOUD Act)
  • All data in the cloud
  • Enterprise features require expensive license

NDSI Assessment Breakdown

Norwegian Digital Sovereignty Index v1.0 — Assessed 2025-12-01

Data ⚠️ 2/5

EU data residency available

Environment ⚠️ 2/5

Salesforce environmental commitments

Legal 🔶 3/5

Subject to CLOUD Act via Salesforce

Local presence ⚠️ 2/5

No dedicated Norwegian support

National security ⚠️ 2/5

Communication data subject to US jurisdiction

Operational ⚠️ 2/5

Cloud-only, good uptime

Security ⚠️ 2/5

EKM available for enterprise

Strategic 🔶 3/5

Owned by Salesforce (US), previously independent

Supply chain ⚠️ 2/5

Part of Salesforce ecosystem

Technology ⚠️ 2/5

Good API, but some lock-in

What You Can Do

Enable Enterprise Key Management (EKM)

Manage your own encryption keys via AWS KMS

Effort: High Impact: Medium Requires: Enterprise Grid

Use EU data residency

Select EU region for data storage

Effort: Low Impact: Medium

Use Areas

Communication Collaboration